Creator of the award-winning Reach Engine media orchestrator hires accomplished executives to lead its 2019 Client Experience initiative.
DENVER, CO (January 14, 2019) – At Levels Beyond, the Denver-based maker of Reach Engine, nothing is more important than delighting clients. While 2018 focused on growing the client base and collaborating with top tech companies on a pioneering live broadcast project for FIFA Men’s World Cup, company leaders are making this year all about creating a service approach so deliberately responsive, it puts clients in a state of awe.
Director of Client Support and Operations
“In our 12-year history we’ve never had a stronger talent pool and, as we move past the startup phase, we want to be known as the company with a platform in a class of its own that also delivers a client experience that can only be described as delightful,” said Levels Beyond Founder and CEO Art Raymond.
“Think about luxury car owners who enjoy all the fantastic features of their vehicles, but also enjoy the star treatment when they take their car in for service. That’s the kind of feeling we aim to bring to our clients,” said Norm Reinhardt, Director of Client Support and Operations. “Levels Beyond is at a place where we can now direct some serious concentration on this side of the business, while still continuing to innovate and develop new relationships on the engineering and sales sides.”
Vice President of Sales
The Reach Engine platform enables major sports teams and leagues, media, entertainment and consumer brands to preserve and organize their digital media inventories for maximum use. The platform integrates with other technologies to automate and orchestrate workflows that bring speed and greater functionality to the post-production process.
“What excites me most about this company is how many big name companies have built their programs with Reach Engine,” said Frank Bruno, newly named Vice President of Sales. “Their choice signals to others how good we are, and we greatly appreciate the opportunity to partner with them in transforming their audience experience.”